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Magic
Box

A Machine-App system that help college students to trade their items

Background

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19.6 million students are projected to attend colleges and universities in the fall 2020

Zero individual university marketplace application

14 percent of eBay active users are 18-24 years old (Common age for college)

o Academic (textbooks, lab coats, clickers...)
o    Electronics products (tv, monitors...)
o    Electrical appliance(small fan, heater....)
o    Furnitures (hangers, chair, storage box...)
o    Entertainment (musical instruments, 
    sporting goods)

Survey

A survey was sent out to 50 college students at Penn State University to collect their data and thoughts on used items trading. 

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of students have sold items to others

of students have bought used items from others

Sophomores buy the most 
Senior sell the most

Multi-skateholders

Interview

Two phone interviews were conducted to know details about how college students feels about dealing with spare items and how they purchase used items.

Asked Questions:
1. Have you bought any used items?
2. How do you deal with redundant items?
3. What difficulties you have encountered in aboved situation?

“I just want to have MAGIC when I was thinking about how to deal with these redundant items!!” (Megan · Class of 2020)

“I wish I can see the real items so I feel more secure when buying them...” (Jonah · Class of 2020)

Personas

Empathy Map

Ideation

Concept

Information Architecture

User Flow

Low-fidelity Prototyping

User Testing

Feedback:
- Add Review process when listing an used items to protect buyers
- Add in Return/Refund function
- Need to consider people that do not have LiDar on their phone

User testing was done on the User flow to clarify the needs of users.

Design System

LOGO & NAME

“Magic”: word from the interview


“Box”: Vending Machine

Color

#F39B21

#F9F1E1

#757575

Icon

High-fidelity UI

Landing Page
Browse

Vending Machine Display

Display Touch Screen
NFC Sensor
Different Sizes of Boxes
Transparent Surface

Service Blueprint

Scenarios Display

In front of Gym

Items:
- Used Boxing Gloves
- Gym bag
- Basketball

In front of library

Items
- Used Earphones
- Textbooks
- Calculator
- Diffuser
- Desk Lamp
- Long Mirror

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